技术支持
“理相”帮你在 iPhone 上找出相似、重复的照片，并按人物整理照片。所有分析都在本机完成，照片不会上传。
写邮件时附上 iPhone 型号、iOS 版本和 App 版本（在 App 的“设置”底部可以看到），能帮我们更快定位问题。在 App 的“设置 › 意见反馈”里发邮件会自动带上版本号。
常见问题
需要什么系统？
需要 iOS 17 或更高版本的 iPhone。
第一次扫描为什么比较慢？
第一次需要逐张分析相册里的照片，照片越多耗时越长，几千张照片通常需要几分钟。扫描期间请保持 App 在前台，屏幕不会自动锁定。之后再扫描只会分析新增或修改过的照片，会快很多。
为什么有些照片被跳过了？
如果开启了 iCloud 照片的“优化 iPhone 存储空间”，部分原图只存在 iCloud 中。网络不好或 iCloud 下载失败时，这些照片会被暂时跳过。
你可以连上 Wi‑Fi 后重新扫描。被跳过的照片下次会再次尝试。
分到一组的照片太多或太少，怎么调整？
在“相似照片”页面的“分组设置”里：
- 相似度阈值：调高，只有非常像的照片才会分到一组；调低，差别大一些的照片也会分到一起。
- 时间窗口：只比较拍摄时间相近的照片，可以避免不相关的照片被串成一大组。
改完点“重新分组”即可，不需要重新扫描。
人物识别把同一个人分开了，或者把不同的人分到一起了？
在“人物”页面调整“人脸相似度”：同一个人被分成了几个人，就往“宽松”调；不同的人被分到一起，就往“严格”调。松手后立即生效。你也可以用“从照片中选人”，点照片里的某张脸，直接找出这个人所在的其它照片。
删除的照片还能找回来吗？
可以。本 App 删除照片前会让你确认，删除后照片会进入系统“照片”App 的“最近删除”相簿，30 天内都可以恢复。打开“照片” App › 相簿 › 最近删除即可找到。
标记了删除的照片在哪里？
在“相似照片”和“人物”里标记要删除的照片，都会集中放到“垃圾桶”页面。你可以在那里再检查一遍、取消标记，确认后一起删除。
只授权了部分照片，怎么改成全部？
打开 iPhone 的“设置 › 理相 › 照片”，选择“完全访问”。如果只授权部分照片，App 只能分析你选中的那些。
我的照片会被上传吗？
不会。相似度计算和人脸识别都在 iPhone 上完成，App 没有自己的服务器，也不包含任何广告或统计 SDK。详见
隐私政策。
卸载 App 会影响我的照片吗？
不会。卸载只会删除 App 自己保存的分析数据，你的照片仍然保存在系统“照片”中。重新安装后需要重新扫描一次。
Support
Photo Tidy finds similar and duplicate photos on your iPhone and organizes photos by person. All analysis happens on your device. Your photos are never uploaded.
Please include your iPhone model, iOS version, and app version (shown at the bottom of the app’s Settings) so we can help faster. Emails sent from Settings › Send Feedback include the version automatically.
FAQ
What are the system requirements?
An iPhone running iOS 17 or later.
Why is the first scan slow?
The first scan analyzes every photo in your library, so larger libraries take longer. A few thousand photos usually take a few minutes. Keep the app open during the scan; the screen won’t auto-lock. Later scans only analyze new or edited photos and are much faster.
Why were some photos skipped?
With iCloud Photos’ “Optimize iPhone Storage” turned on, some originals are stored only in iCloud. If the network is poor or an iCloud download fails, those photos are skipped for now.
Connect to Wi‑Fi and scan again. Skipped photos are retried on the next scan.
Groups contain too many or too few photos. How do I adjust them?
On the Similar Photos tab, under Grouping:
- Similarity Threshold: raise it so only very similar photos are grouped; lower it to group photos with bigger differences.
- Time Window: only compares photos taken close together in time, which keeps unrelated photos from chaining into one large group.
Tap Regroup to apply. No rescan is needed.
People grouping split one person into several, or merged different people?
Adjust Face Similarity on the People tab: if one person is split into several, move it toward Loose; if different people are merged, move it toward Strict. Changes apply as soon as you let go. You can also use Pick a Person from a Photo and tap a face to find every other photo of that person.
Can I recover deleted photos?
Yes. The app always asks before deleting, and deleted photos go to the Recently Deleted album in the Photos app, where they can be recovered for 30 days (Photos › Albums › Recently Deleted).
Where are the photos I marked for deletion?
Photos marked in Similar Photos and People are collected on the Trash tab. You can review them there, unmark any you want to keep, and then delete them all at once.
I only allowed access to some photos. How do I allow all?
Open Settings › Photo Tidy › Photos on your iPhone and choose Full Access. With limited access, the app can only analyze the photos you selected.
Are my photos uploaded?
No. Similarity matching and face recognition run on your iPhone. The app has no servers of its own and contains no ads or analytics SDKs. See the
Privacy Policy.
Will deleting the app affect my photos?
No. Deleting the app only removes its own analysis data. Your photos stay in the Photos library. After reinstalling, you’ll need to scan once more.
